Returns & Exchanges

EXCHANGE

EXCHANGES AVAILABLE TO CUSTOMERS IN THE U.S.A ONLY. FREE RETURN SHIPPING FOR EXCHANGES!

If you are happy with your product but need to make a change such as a different size or color, we will provide you with a free return shipping label!

We offer a 90-day exchange policy on all products in new condition with the original product box still intact. Products returned with visible signs of use (scuffs, stains or debris) may be rejected by our Returns Department.

CLICK HERE TO INITIATE YOUR EXCHANGE

Select “Replace with the same item” to make an exchange.

*ONCE WE RECEIVE YOUR RETURN, PLEASE EXPECT 3-5 BUSINESS DAYS FOR YOUR RETURN TO BE PROCESSED AND YOUR EXCHANGE ORDER TO SHIP*

RETURN FOR REFUND

RETURNS AVAILABLE TO CUSTOMERS IN THE U.S.A ONLY.

HOLIDAY RETURN EXTENSION: For orders placed between 11/1/2024 and 1/1/2025, we offer a 60-day return window for refunds back to the original payment method.

We offer a 30-day policy for returns for refund back to the original payment method, and a 90-day policy for returns for store credit. The returned products must be in new condition and the original product box must be intact. Products returned with visible signs of use (scuffs, stains or debris) may be rejected by our Returns Department or charged a 20%-50% damage fee, deducted from the refund (issued as store credit only). Product boxes returned missing or damaged are subject to a $5 rebox fee.

CLICK HERE TO INITIATE YOUR RETURN

Select “refund to store credit” for free return shipping! Once your refund has been processed, log into your account and the store credit will automatically apply at checkout.

A shipping label fee ($12 for customers in the Contiguous USA, $18 for customers in HI, AK) applies to returns processed as “refund to original payment method”.

*ONCE WE RECEIVE YOUR RETURN, PLEASE EXPECT 3-5 BUSINESS DAYS FOR YOUR REFUND TO BE PROCESSED*

PLEASE NOTE: REFUNDS ARE ALWAYS PROCESSED TO THE PAYMENT METHOD USED TO MAKE THE PURCHASE. THIS MEANS PAYMENTS MADE USING STORE CREDIT CANNOT BE REFUNDED TO A BANK OR CREDIT CARD ACCOUNT.