Shipping Info

SHIPPING OPTIONS

We ship using UPS and FedEx for the majority of orders.

  • Domestic Shipping Options (USA)

    Standard Shipping (Contiguous USA)

    • FREE for orders over $99 ($10 flat shipping for orders under $99).
    • Your order processes within 3-5 business days and ships FedEx Ground.

    Standard Shipping (AK,HI, US territories)

    • $25 for orders under $199; $15 for orders over $199.
    • Your order processes within 3-5 business days and ships FedEx Ground.

    Rush Shipping (Contiguous USA)

    • $20 flat rate
    • Your order processes by next business day and ships FedEx 2-Day.
    • With FedEx 2 day shipping, your packages are delivered within 2 business days after they ship

    Rush Shipping (AK,HI,US territories)

    • $35 flat rate.
    • Your order processes by next business day and ships FedEx 2-Day.
    • With FedEx 2 day shipping, your packages are delivered within 2 business days after they ship.
    • Orders placed before 1pm (CST) Mon-Fri will ship the same business day. Orders placed on Sat/Sun will ship the following business day

        • Overnight Shipping (USA)

        • $40-$55 based on location.
        • Orders placed before 1pm (CST) Mon-Fri will ship the same business day. Orders placed on Sat/Sun will ship the following business day
        • Overnight deliveries are M-F. Your packages are delivered next business day

         

        **Please note that once your order leaves our warehouse it is in the hands of the carrier and transit time is out of our control. Delivery timeframes are estimations.

        **Please note, FedEx typically does not deliver packages on Saturday or Sunday. Orders shipped on Friday with overnight shipping will arrive the following Monday. Overnight Saturday delivery is available, but please call for rates. It averages $75 or more.

  • Shipping to Canada

     Ground Shipping - Canada

    • Ground shipping is $30 for orders under $199, and $15 for orders over $199
    • Customer is responsible for additional duties/taxes which are calculated at checkout and due upon delivery.
    • Please use this calculator to estimate duties/taxes: CALCULATE HERE
    • The customer is responsible for the return shipping cost if their order is returned to sender due to unpaid duties/taxes. The return shipping fee will be deducted from the customer's refund.
    • Free shipping promotions and offers are not applicable for international orders.

    Estimated delivery for Ground Shipping is 4-6 days. Delivery time is contingent on customs clearance and customer paying duties/taxes.

     Rush Shipping - Canada

    • Rush shipping is $45
    • Customer is responsible for additional duties/taxes which are calculated at checkout and due upon delivery.
    • Please use this calculator to estimate duties/taxes: CALCULATE HERE
    • The customer is responsible for the return shipping cost if their order is returned to sender due to unpaid duties/taxes. The return shipping fee will be deducted from the customer's refund.
    • Free shipping promotions and offers are not applicable for international orders.

    Estimated delivery for Rush Shipping is 2-3 days. Delivery time is contingent on customs clearance and customer paying duties/taxes.

  • General Shipping Info

    Signature for Delivery

    In most cases, we do not require an adult signature for deliveries. If you prefer for us to require a signature please note that on your order or contact us and let us know. Orders of high value or order which contain shipping addresses which differ from billing addresses will be sent with signature delivery requested. The ultimate decision on whether or not to leave your package without a signature is that of the delivery person (e.g. UPS/FedEx). If you would rather have the delivery person leave your order on your door step it is best to leave a note on your door asking the driver to leave your package with "No Signature Required".

      • ORDER NOT DELIVERED

      • Delivery issues

        • If a package is returned to our warehouse due to 1. refused delivery, 2. the customer failed to pay duties/taxes to the carrier upon delivery (international customers only), or 3. the customer inputted the wrong address when they placed their order, the customer is responsible to pay the return shipping cost, which will be deducted directly from the customer's refund.

      • Package lost/stolen

        • If a package is lost or stolen, please reach out to our customer service team within 2 weeks of your package going missing. They will submit a claim with UPS and an investigation will take place. We do not issue refunds for lost/stolen packages unless UPS determines the package was lost, but you may be entitled to a re-shipment.