Riedell Customization Fees

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Riedell Customization Fees
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All orders over $99 ship free to the Contiguous U.S.*! | Details

If you would like to customize a Riedell boot, add the customizations to your cart along with your boots!

  • The Custom Width fee is $80. Please allow 4-6 weeks for custom width boots. 

 

  • The ColorLab fee is $160. It includes unlimited leather color choices. Please allow 6-8 weeks for Colorlab boots. Customized boots are not eligible for return or exchange. 


After placing your order, submit your Colorlab form.

https://colorlab.riedellskates.com/boot/type/roller/

Clicking SAVE DESIGN will create a PDF. Email this PDF to email@rollerskatenation.com. 

*If choosing a custom width, please indicate which width in the order notes section. 

  • Domestic Shipping (USA)

    • Contiguous USA

      FREE standard shipping for orders over $99 ($10 for orders under $99).

      Allow 2-3 BUSINESS days for processing + 2-3 days (estimated) for order to arrive.

      • AK, HI, US TERRITORIES

        $30 standard shipping for orders under $199; $15 for orders over $199.

        Allow 2-3 BUSINESS days for processing + 4-6 days (estimated) for order to arrive.

        Rush shipping available (ships UPS 2nd Day Air + allow up to 1 BUSINESS day for order processing). Current rate calculated at checkout.

  • International Shipping

    • CANADA

      Current rates calculated at checkout.

      • EUROPE (select countries)

        An order minimum of £135 is set for customers in the UK.

        Current rates calculated at checkout.

        • AUSTRALIA

          Current rates calculated at checkout.

          International customers are responsible for import taxes/duties. See FAQ for details.

  • Returns and Exchanges

    • POLICY

      HOLIDAY RETURN EXTENSION: For orders placed between 11/1/2024 and 1/1/2025, we offer a 60-day return window for refunds back to the original payment method.

    • We offer a 30-day return policy and a 90-day exchange policy (available to customers in the U.S.A only).

    • Returns for exchange or store credit ship back free of charge!

    • Returns for refund to original payment method are subject to a return shipping fee ($12-$18 depending on location)

    • Items must be returned in new condition and with their original product box in order to receive a full refund. Items returned with visible signs of use (scuffs, dirt, hair or other debris) or missing components may be rejected by our Returns Department or charged a 20%-50% damage fee (deducted from refund).

    • Once we receive your return, please allow 3-5 business days for your return to be processed.

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  • PRODUCT DETAILS

    If you would like to customize a Riedell boot, add the customizations to your cart along with your boots!

    • The Custom Width fee is $80. Please allow 4-6 weeks for custom width boots. 

     

    • The ColorLab fee is $160. It includes unlimited leather color choices. Please allow 6-8 weeks for Colorlab boots. Customized boots are not eligible for return or exchange. 


    After placing your order, submit your Colorlab form.

    https://colorlab.riedellskates.com/boot/type/roller/

    Clicking SAVE DESIGN will create a PDF. Email this PDF to email@rollerskatenation.com. 

    *If choosing a custom width, please indicate which width in the order notes section. 

  • SIZING HELP
  • SHIPPING & RETURNS

    • Domestic Shipping (USA)

      • Contiguous USA

        FREE standard shipping for orders over $99 ($10 for orders under $99).

        Allow 2-3 BUSINESS days for processing + 2-3 days (estimated) for order to arrive.

        • AK, HI, US TERRITORIES

          $30 standard shipping for orders under $199; $15 for orders over $199.

          Allow 2-3 BUSINESS days for processing + 4-6 days (estimated) for order to arrive.

          Rush shipping available (ships UPS 2nd Day Air + allow up to 1 BUSINESS day for order processing). Current rate calculated at checkout.

    • International Shipping

      • CANADA

        Current rates calculated at checkout.

        • EUROPE (select countries)

          An order minimum of £135 is set for customers in the UK.

          Current rates calculated at checkout.

          • AUSTRALIA

            Current rates calculated at checkout.

            International customers are responsible for import taxes/duties. See FAQ for details.

    • Returns and Exchanges

      • POLICY

        HOLIDAY RETURN EXTENSION: For orders placed between 11/1/2024 and 1/1/2025, we offer a 60-day return window for refunds back to the original payment method.

      • We offer a 30-day return policy and a 90-day exchange policy (available to customers in the U.S.A only).

      • Returns for exchange or store credit ship back free of charge!

      • Returns for refund to original payment method are subject to a return shipping fee ($12-$18 depending on location)

      • Items must be returned in new condition and with their original product box in order to receive a full refund. Items returned with visible signs of use (scuffs, dirt, hair or other debris) or missing components may be rejected by our Returns Department or charged a 20%-50% damage fee (deducted from refund).

      • Once we receive your return, please allow 3-5 business days for your return to be processed.
  • Reviews

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